{"id":21212,"date":"2023-11-14T19:30:37","date_gmt":"2023-11-14T19:30:37","guid":{"rendered":"https:\/\/heylocate.mobi\/?p=21212"},"modified":"2024-04-02T10:14:38","modified_gmt":"2024-04-02T10:14:38","slug":"how-does-find-my-mobile-work-on-samsung","status":"publish","type":"post","link":"https:\/\/heylocate.mobi\/how-does-find-my-mobile-work-on-samsung\/","title":{"rendered":"How does Find My Mobile Work on Samsung: SmartThings Find App Review"},"content":{"rendered":"\n<p>Find My Mobile is a tracking solution for mobile devices by Samsung. If you&#8217;ve ever had the experience of losing or misplacing your smartphone, you know how distressing that can be. Thankfully, if you have a Samsung device, you can locate it using Samsung Find My Mobile, which is now part of the SmartThings Find App.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1767\" height=\"677\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-image-en.jpg\" alt=\"An image of SmartThings Find main picture\" class=\"wp-image-21374\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-image-en.jpg 1767w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-image-en-300x115.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-image-en-768x294.jpg 768w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-image-en-1536x588.jpg 1536w\" sizes=\"(max-width: 1767px) 100vw, 1767px\" \/><\/figure>\n\n\n\n<p>Previously, Find My Mobile was a stand-alone feature for remotely locating, locking and erasing a Samsung phone. Now, Find My Mobile Samsung integrates with SmartThings Find, and you can use it to locate, lock, or erase your Samsung Galaxy phone, tablet, watch, or earbuds. SmartThings Find may find your mobile even if it&#8217;s offline.<\/p>\n\n\n\n<p>While the SmartThings Find Samsung has many promises, it has limitations. <strong>The pros and cons of this service are listed below.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-3\">\n<div class=\"wp-block-column is-layout-flow\">\n<h4 class=\"wp-block-heading\">Pros:<\/h4>\n\n\n\n<ul class=\"list-plus\">\n<li>finds lost phone even when locked out of the device;<\/li>\n\n\n\n<li>can remotely lock device to block access to Samsung Pay;<\/li>\n\n\n\n<li>you can delete personal data;<\/li>\n\n\n\n<li>free and easy to use;<\/li>\n\n\n\n<li>can help to see the Wi-Fi the phone is connected to.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow\">\n<h4 class=\"wp-block-heading\">Cons:<\/h4>\n\n\n\n<ul class=\"list-minus\">\n<li>it cannot run on Samsung phones running Android 8.0 and lower;<\/li>\n\n\n\n<li>it cannot track the device if it&#8217;s off or Wi-Fi is turned off;<\/li>\n\n\n\n<li>it cannot track other (not your) devices.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n    <p style=\"text-align: center\">\n        <a href=\"https:\/\/smartthingsfind.samsung.com\/login\" target=\"_blank\" class=\"article-btn\"  rel=\"noreferrer noopener\">\n            <span class=\"article-btn__text\">Find My Mobile<\/span>\n            <svg class=\"article-btn__icon\" fill=\"#fff\" version=\"1.1\" id=\"Icons\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                 xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" xml:space=\"preserve\">\n                <path d=\"M16,2C8.3,2,2,8.3,2,16s6.3,14,14,14s14-6.3,14-14S23.7,2,16,2z M19.7,16.7l-5,5C14.5,21.9,14.3,22,14,22s-0.5-0.1-0.7-0.3\n                c-0.4-0.4-0.4-1,0-1.4l4.3-4.3l-4.3-4.3c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l5,5C20.1,15.7,20.1,16.3,19.7,16.7z\"\/>\n            <\/svg>\n        <\/a>\n    <\/p>\n\n\n\n<p>As you can see, you cannot use Find My Mobile Samsung to track someone&#8217;s Samsung phone without them knowing. But we did our research and found out <a href=\"https:\/\/heylocate.mobi\/how-to-track-a-samsung-phone\/\" target=\"_blank\" rel=\"noreferrer noopener\">the best ways how to track a Samsung phone<\/a>.<\/p>\n\n\n\n<p>If you&#8217;re in a hurry and need to track someone right now, please fill out the form below, and we&#8217;ll help you.<\/p>\n\n\n\n<section id=\"section-article-form-block_b52633b60af72d9450911776fe09d76f\" class=\"section form-section border-section\">\n    <div class=\"main-title\">\n            <h2 class=\"title-section\"  data-aos=\"fade-up\" data-aos-delay=\"100\">Enter the Phone Number and Track Its Location Right Now<\/h2>\n            <\/div>\n\n\t\n\t\r\n<div class=\"tabs\">\r\n    <ul class=\"tabs__caption\">\r\n                            <li class=\"tabs__link form_number_tracking active\">\r\n            Number Tracking        <\/li>\r\n                            <li class=\"tabs__link form_phone_lookup \">\r\n            Phone Lookup        <\/li>\r\n            <\/ul>\r\n        <div class=\"tabs__content active\">\r\n        <form action=\"https:\/\/heylocate.mobi\/loading\/\" class=\"form form-number\" method=\"get\"\n      target=\"_self\">\n    <div class=\"input-box phone\">\n        <input type=\"tel\" class=\"form_phone_number phone_number\" name=\"phone\" placeholder=\"e.g. 205-744-5746\"\/>\n    <\/div>\n    <button class=\"btn btn-blue\" type=\"submit\"><span>SEARCH<\/span><\/button>\n    <input type=\"hidden\" name=\"phone_iso2\" value=\"\">\n    <input type=\"hidden\" name=\"phone_dialCode\" value=\"\">\n<\/form>\n    <\/div>\r\n        <div class=\"tabs__content \">\r\n        <form action=\"https:\/\/heylocate.mobi\/loading\/\"\r\n      class=\"form form-number\"\r\n      method=\"get\"\r\n      target=\"_self\">\r\n    <div class=\"input-box phone\">\r\n        <input type=\"tel\"\r\n               class=\"form_phone_number phone_number\"\r\n               name=\"phone\"\r\n               placeholder=\"e.g. 205-744-5746\" \/>\r\n    <\/div>\r\n    <button class=\"btn btn-blue\"\r\n            type=\"submit\"><span>SEARCH<\/span><\/button>\r\n\r\n    <input type=\"hidden\"\r\n           name=\"phone_iso2\"\r\n           value=\"\">\r\n    <input type=\"hidden\"\r\n           name=\"phone_dialCode\"\r\n           value=\"\">\r\n    <input type=\"hidden\"\r\n           name=\"form_type\"\r\n           value=\"phone_lookup_form\">\r\n<\/form>\r\n    <\/div>\r\n    <\/div>\r\n\n<\/section>\n\n\n\n<div class=\"wp-block-group has-colour-c-background-color has-background is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading\" id=\"Quick-Review-of-SmartThings-Find-App\">Quick Review of SmartThings Find App<\/h2>\n\n\n\n<p><strong>Our Verdict:<\/strong> SmartThings Find App is the best for finding own Samsung devices. But it can&#8217;t track someone&#8217;s devices. <\/p>\n\n\n\n<p><strong>First Presented:<\/strong>&nbsp;August 2014.<\/p>\n\n\n\n<p><strong>Compatibility:<\/strong>&nbsp;Android 8.0 or higher.<\/p>\n\n\n\n<p><strong>App size:<\/strong> Find My Mobile &#8211; 22.29 MB, SmartThings &#8211; 283 MB.<\/p>\n\n\n\n<p><strong>Last Update:<\/strong> May 8, 2023.<\/p>\n\n\n\n<p><strong>Price:<\/strong> Free.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"What-Is-SmartThings-Find-from-Samsung\">What Is SmartThings Find from Samsung<\/h2>\n\n\n\n<p>SmartThings Find is a powerful location service by Samsung. It comes automatically installed on a Samsung device, but you can download it on any Android smartphone or iPhone. SmartThings Find service leverages GPS, <a href=\"https:\/\/www.techtarget.com\/searchmobilecomputing\/definition\/Long-Term-Evolution-LTE\" target=\"_blank\" rel=\"noreferrer noopener\">LTE technology<\/a>, and data from wireless networks for quick and precise tracking.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1187\" height=\"898\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-image-with-devices-it-can-locate-en.jpg\" alt=\"An image of SmartThings Find alongside the devices it can find\" class=\"wp-image-21376\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-image-with-devices-it-can-locate-en.jpg 1187w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-image-with-devices-it-can-locate-en-300x227.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-image-with-devices-it-can-locate-en-768x581.jpg 768w\" sizes=\"(max-width: 1187px) 100vw, 1187px\" \/><\/figure>\n\n\n\n<p>The Find My Mobile service now works as part of SmartThings Find for users with a Samsung account. SmartThings Find can locate, lock, and erase your Samsung device when enabled. In addition, SmartThings Find works on other Samsung devices, such as smartwatches, earbuds, and smart TV remote controllers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"How-to-Use-Samsung-Find-My-Mobile\">How to Use Samsung Find My Mobile<\/h2>\n\n\n\n<p>Samsung Find My Mobile can help locate a lost device and secure its data to prevent someone else from accessing it. However, you may need to set up the Find My Mobile Samsung service before using it. This step-by-step process will help you set up Find My Mobile and how to use its various features.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Manage-the-Phone-Settings\">Manage the Phone Settings<\/h3>\n\n\n\n<p>Samsung recommends setting up Find My Mobile immediately after buying a new Samsung Galaxy device.<\/p>\n\n\n\n<ol>\n<li>Go to the <strong>Settings menu<\/strong>, tap <strong>Security &amp; Privacy<\/strong>, and scroll down to <strong>Find My Mobile<\/strong>. If you already have one, you&#8217;ll be prompted to sign in to your Samsung account. If you don&#8217;t have a Samsung account, you&#8217;ll have to create one. Go to <strong>Settings &gt; Accounts &amp; Backup &gt; Manage Accounts<\/strong> to create a new Samsung account.<br><img decoding=\"async\" width=\"1219\" height=\"879\" class=\"wp-image-21379\" style=\"width: 1024px\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/setting-up-find-my-mobile-samsung-device-en.jpg\" alt=\"An Image showing how to enable Samsung Find My Mobile\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/setting-up-find-my-mobile-samsung-device-en.jpg 1219w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/setting-up-find-my-mobile-samsung-device-en-300x216.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/setting-up-find-my-mobile-samsung-device-en-768x554.jpg 768w\" sizes=\"(max-width: 1219px) 100vw, 1219px\" \/><\/li>\n\n\n\n<li>Toggle the Find My Mobile option to On. You can also toggle remote unlock, send last location, and offline finding. The send last location feature helps find your phone&#8217;s last known location if the battery dies. Offline finding allows other Samsung Galaxy devices to locate your phone even if it&#8217;s not connected to Wi-Fi or cellular network.<\/li>\n\n\n\n<li>Once Find My Mobile is enabled, you can locate a lost Samsung phone using another device.<\/li>\n<\/ol>\n\n\n\n<p><strong>Important: <\/strong>\u00a0When you log in to your Samsung account to track your phone, it sends a login notification to the lost\/stolen phone. That means the person who found\/stole it can stop your login. To prevent this, <\/p>\n\n\n\n<ul>\n<li>turn off the phone\u2019s setting for \u201cLock Screen Notifications\u201d;<\/li>\n<\/ul>\n\n\n\n<ul>\n<li>download\/print backup codes the system offers when you enable and initially verify 2-step verification for your Samsung account.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"940\" height=\"693\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/Backup-codes-download-during-the-2-step-verification-for-Samsung-account.jpg\" alt=\"Backup codes download during the 2-step verification for Samsung account\" class=\"wp-image-28875\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/Backup-codes-download-during-the-2-step-verification-for-Samsung-account.jpg 940w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/Backup-codes-download-during-the-2-step-verification-for-Samsung-account-300x221.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/Backup-codes-download-during-the-2-step-verification-for-Samsung-account-768x566.jpg 768w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Locate-My-Samsung-Phone\">Locate My Samsung Phone<\/h3>\n\n\n\n<p>If your device is lost, you can locate the device remotely. The instruction on how to do it is below. <\/p>\n\n\n\n<ol>\n<li>Use a PC or any other mobile device to open a browser.<\/li>\n\n\n\n<li>Go to <a href=\"https:\/\/smartthingsfind.samsung.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/smartthingsfind.samsung.com\/login<\/a> and fill out your Samsung account details. You may be asked to grant various permissions. You&#8217;ll see all the devices connected to your Samsung account.<\/li>\n\n\n\n<li>Click on the device that you want to find.<\/li>\n\n\n\n<li>Find My Mobile will find the device and show its location on a map. You can tap don&#8217;t the pin icon to see your phone&#8217;s exact location.<br>Find My Mobile also has a &#8220;track location&#8221; feature which you can tap to see the device&#8217;s location every 15 minutes. In addition, you&#8217;ll see the phone&#8217;s location in street view or satellite view.<br>Remember that the SmartThings tracker estimates the phone&#8217;s current location, but does not show the exact location. Samsung tells you why the <a href=\"https:\/\/www.samsung.com\/us\/support\/troubleshooting\/TSG01200246\/\" target=\"_blank\" rel=\"noreferrer noopener\">location is only an estimate<\/a>.<br><img decoding=\"async\" width=\"1270\" height=\"545\" class=\"wp-image-21449\" style=\"width: 1024px\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-website-with-samsung-tracking-features-en-gif.gif\" alt=\"A gif of SmartThings Find tracking location of a Samsung phone on its website\"><\/li>\n\n\n\n<li>Use the &#8220;Extend battery life&#8221; feature to allow power-saving mode. When your phone is in maximum power-saving mode, your phone&#8217;s data will not be backed up to the cloud.<\/li>\n<\/ol>\n\n\n\n<p>Find My Mobile stores the location tracking data for seven days before it&#8217;s automatically deleted from Samsung servers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Ring-My-Device\">Ring My Device<\/h3>\n\n\n\n<p>If your Galaxy device is nearby, and you have just misplaced it, you can use the ring feature to make the phone ring for one minute, even if it&#8217;s on mute or vibrate.<\/p>\n\n\n\n<ol>\n<li>Go to <a href=\"https:\/\/smartthingsfind.samsung.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/smartthingsfind.samsung.com\/<\/a> and find the ring feature in the remote management menu.<\/li>\n\n\n\n<li>Tap ring.<\/li>\n\n\n\n<li>You&#8217;ll be prompted to tap start, and your phone will start ringing at the maximum volume.<br><img decoding=\"async\" width=\"1280\" height=\"549\" class=\"wp-image-21448\" style=\"width: 1024px\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-ring-feature-en-gif.gif\" alt=\"A gif of SmartThings Find making a Samsung phone ring remotely\"><\/li>\n\n\n\n<li>Follow the sound to recover the device.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Lock-My-Screen\">Lock My Screen<\/h3>\n\n\n\n<p>The Samsung lock screen feature allows you to prevent unauthorized access to your Galaxy device. This function can turn off various features such as biometrics and <a href=\"https:\/\/www.samsung.com\/in\/support\/mobile-devices\/samsung-pay-what-is-it-where-is-it-and-how-to-use-it\/\" target=\"_blank\" rel=\"noreferrer noopener\">Samsung Pay<\/a>. You can also use it to leave a personalized message for the person who finds the phone to return it.<\/p>\n\n\n\n<p><strong>Here&#8217;s how to use the lock screen feature.<\/strong><\/p>\n\n\n\n<ol>\n<li>Go to the Find My Mobile website.<\/li>\n\n\n\n<li>Find &#8220;lock&#8221; on the remote management menu and tap on it.<\/li>\n\n\n\n<li>Set up a pin to lock the device.<\/li>\n\n\n\n<li>You can also enter an emergency contact message to show on the screen.<\/li>\n\n\n\n<li>Click lock, and Find My Mobile will lock the screen, turn off biometric authentication and lock power off to prevent someone from powering off the device.<br><img decoding=\"async\" width=\"1270\" height=\"545\" class=\"wp-image-21447\" style=\"width: 1024px\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-lock-feature-en-gif.gif\" alt=\"A gif of SmartThings Find using the lock feature to remotely locak a Samsung phone\"><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Back-up-Data\">Back up Data<\/h3>\n\n\n\n<p>If you want to back up your data, SmartThings Find Samsung can help you, especially if your device has been stolen.<\/p>\n\n\n\n<ol>\n<li>Go to the Smartthings Find website.<\/li>\n\n\n\n<li>Sign in to your Samsung account. The account has to be similar to the one linked to the missing phone.<\/li>\n\n\n\n<li>Select back up from the menu.<\/li>\n\n\n\n<li>SmartThings find will show a list of apps from your phone that will be backed up to Samsung cloud.<\/li>\n\n\n\n<li>Click on back up and the process will start. Your phone needs to be connected to a Wi-Fi network or use mobile data for the service to work. If it goes offline, Samsung will resume backing up once the phone goes online.<br><img decoding=\"async\" width=\"1280\" height=\"551\" class=\"wp-image-21446\" style=\"width: 1024px\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smartthings-find-back-up-feature-en-gif.gif\" alt=\"A gif of SmartThings Find using the back up feature to store data on Samsung cloud\"><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Erase-My-Data\">Erase My Data<\/h3>\n\n\n\n<p>If you want to erase data from your Samsung phone, maybe you are giving it to your child, friend, or family member; there&#8217;s an option to return the phone to do a factory reset using SmartThings Find.<\/p>\n\n\n\n<ol>\n<li>Log in to your account on the Smartthings Find website.<\/li>\n\n\n\n<li>Select erase data.<br><img decoding=\"async\" width=\"1825\" height=\"1171\" class=\"wp-image-21501\" style=\"width: 1024px\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/SmartThings-Find-delete-my-data-en.jpg\" alt=\"View of the SmartThings Find data erase feature\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/SmartThings-Find-delete-my-data-en.jpg 1825w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/SmartThings-Find-delete-my-data-en-300x192.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/SmartThings-Find-delete-my-data-en-1558x1000.jpg 1558w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/SmartThings-Find-delete-my-data-en-768x493.jpg 768w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/SmartThings-Find-delete-my-data-en-1536x986.jpg 1536w\" sizes=\"(max-width: 1825px) 100vw, 1825px\" \/><\/li>\n\n\n\n<li>A prompt will be sent to the phone. Once you tap on it, all the data from that device will be erased.<\/li>\n<\/ol>\n\n\n\n<p>After experimenting with this feature, I found it impossible to erase data from a Samsung device that you don&#8217;t have access. Hence, the lock feature is the best feature to protect data on a stolen device.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Does-Find-My-Mobile-Work-When-the-Phone-is-Off\">Does Find My Mobile Work When the Phone is Off?<\/h2>\n\n\n\n<p>When the phone is off, Find My Mobile shows the last known location. I tried to find my turned off Samsung phone, and Find My Mobile only showed the last location. I clicked on &#8220;Notify me when Found,&#8221; and I entered my email address to turn on the notification feature.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1897\" height=\"691\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smarththings-find-offline-search-image-en.jpg\" alt=\"An image of SmartThings Find with the notify when found option showing\" class=\"wp-image-21381\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smarththings-find-offline-search-image-en.jpg 1897w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smarththings-find-offline-search-image-en-300x109.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smarththings-find-offline-search-image-en-768x280.jpg 768w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smarththings-find-offline-search-image-en-1536x560.jpg 1536w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/smarththings-find-offline-search-image-en-1140x415.jpg 1140w\" sizes=\"(max-width: 1897px) 100vw, 1897px\" \/><\/figure>\n\n\n\n<p>Earlier, I had hinted that you could use other Samsung devices to find a Samsung device. This feature works if the phone is ON, but it&#8217;s not connected to the internet.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Why-is-Find-My-Mobile-on-Samsung-Not-Working\">Why is Find My Mobile on Samsung Not Working?<\/h2>\n\n\n\n<p><strong>The most common reasons for Find My Mobile Samsung not working are listed below.<\/strong><\/p>\n\n\n\n<ol>\n<li><strong>Find My Mobile is Not Enabled<\/strong><br>The service will not find your Samsung device if you&#8217;ve not enabled Find My Mobile. Head to the settings app and activate Find My Mobile. You can also enable Smartthings Find to sync all your devices.<\/li>\n\n\n\n<li><strong>The phone has No Internet Connection<\/strong><br>Samsung Find My tracks a phone&#8217;s location if it has an internet connection. If you cannot locate a lost device, it&#8217;s likely offline. Nonetheless, you can use the offline finding feature if the phone is on with the help of other Samsung devices.<\/li>\n\n\n\n<li><strong>You are Using the Wrong Samsung Account<\/strong><br>If you have more than one Samsung account, it&#8217;s best to ensure that you are logging into the one linked to the missing phone. Otherwise, the smartphone will not show up on the SmartThings Find website.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Users-Review-of-SmartThings-Find\">Users&#8217; Review of SmartThings Find<\/h2>\n\n\n\n<p>SmartThings Find is yet to garner reviews regarding the Find My Mobile feature. We searched for reviews on Reddit and found some positive ones. Some users indicate that the app works as expected when searching for lost devices. Most customers are happy since they compare the service to Google Find My Device.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1219\" height=\"672\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/positive-find-my-mobile-review-on-reddit-en.jpg\" alt=\"An image of a positive user comment about Find My Mobile Reddit\" class=\"wp-image-21383\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/positive-find-my-mobile-review-on-reddit-en.jpg 1219w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/positive-find-my-mobile-review-on-reddit-en-300x165.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/positive-find-my-mobile-review-on-reddit-en-768x423.jpg 768w\" sizes=\"(max-width: 1219px) 100vw, 1219px\" \/><figcaption class=\"wp-element-caption\">Review from <a href=\"https:\/\/www.reddit.com\/r\/Android\/comments\/f4wq35\/i_lost_my_device_recently_i_found_out_that\/\" target=\"_blank\" rel=\"noreferrer noopener\">Reddit<\/a><\/figcaption><\/figure>\n\n\n\n<p>Users have noted that Find My Mobile is better than Google Find My Device since it can prevent lost devices from being switched off and also notifies you when the SIM card is switched.<\/p>\n\n\n\n<p>We tracked down some negative reviews that showcase the feature having glitches and sending notifications of sign-in attempts.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1772\" height=\"753\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/negative-find-my-mobile-review-on-reddit-en.jpg\" alt=\"An image of a negative user comment about Find My Mobile Reddit\" class=\"wp-image-21385\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/negative-find-my-mobile-review-on-reddit-en.jpg 1772w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/negative-find-my-mobile-review-on-reddit-en-300x127.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/negative-find-my-mobile-review-on-reddit-en-768x326.jpg 768w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/negative-find-my-mobile-review-on-reddit-en-1536x653.jpg 1536w\" sizes=\"(max-width: 1772px) 100vw, 1772px\" \/><figcaption class=\"wp-element-caption\">Review from <a href=\"https:\/\/www.reddit.com\/r\/Android\/comments\/f6pafk\/samsung_sends_accidental_find_my_mobile\/\" target=\"_blank\" rel=\"noreferrer noopener\">Reddit<\/a><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Can-You-Use-SmarthThings-Find-to-Track-Someone\">Can You Use SmartThings Find to Track Someone?<\/h2>\n\n\n\n<p>You cannot use SmartThings Find to track someone else&#8217;s location. Don&#8217;t give up, though, because you can use online trackers like the <a href=\"https:\/\/heylocate.mobi\/free-phone-number-tracker\/\" target=\"_blank\" rel=\"noreferrer noopener\">HeyLocate Free Phone Number Tracker<\/a> to find a Samsung phone&#8217;s location without the target knowing.<\/p>\n\n\n\n<section id=\"section-article-form-block_f45944ae11c98e96309571c75865cd26\" class=\"section form-section border-section\">\n    <div class=\"main-title\">\n            <h2 class=\"title-section\"  data-aos=\"fade-up\" data-aos-delay=\"100\">Enter the Phone Number and Track Location Right Now<\/h2>\n            <\/div>\n\n\t\n\t\r\n<div class=\"tabs\">\r\n    <ul class=\"tabs__caption\">\r\n                            <li class=\"tabs__link form_number_tracking active\">\r\n            Number Tracking        <\/li>\r\n                            <li class=\"tabs__link form_phone_lookup \">\r\n            Phone Lookup        <\/li>\r\n            <\/ul>\r\n        <div class=\"tabs__content active\">\r\n        <form action=\"https:\/\/heylocate.mobi\/loading\/\" class=\"form form-number\" method=\"get\"\n      target=\"_self\">\n    <div class=\"input-box phone\">\n        <input type=\"tel\" class=\"form_phone_number phone_number\" name=\"phone\" placeholder=\"e.g. 205-744-5746\"\/>\n    <\/div>\n    <button class=\"btn btn-blue\" type=\"submit\"><span>SEARCH<\/span><\/button>\n    <input type=\"hidden\" name=\"phone_iso2\" value=\"\">\n    <input type=\"hidden\" name=\"phone_dialCode\" value=\"\">\n<\/form>\n    <\/div>\r\n        <div class=\"tabs__content \">\r\n        <form action=\"https:\/\/heylocate.mobi\/loading\/\"\r\n      class=\"form form-number\"\r\n      method=\"get\"\r\n      target=\"_self\">\r\n    <div class=\"input-box phone\">\r\n        <input type=\"tel\"\r\n               class=\"form_phone_number phone_number\"\r\n               name=\"phone\"\r\n               placeholder=\"e.g. 205-744-5746\" \/>\r\n    <\/div>\r\n    <button class=\"btn btn-blue\"\r\n            type=\"submit\"><span>SEARCH<\/span><\/button>\r\n\r\n    <input type=\"hidden\"\r\n           name=\"phone_iso2\"\r\n           value=\"\">\r\n    <input type=\"hidden\"\r\n           name=\"phone_dialCode\"\r\n           value=\"\">\r\n    <input type=\"hidden\"\r\n           name=\"form_type\"\r\n           value=\"phone_lookup_form\">\r\n<\/form>\r\n    <\/div>\r\n    <\/div>\r\n\n<\/section>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Comparison-table-of-SmartThings-Find-and-Third-party-trackers\">Comparison table of SmartThings Find and Third-party Trackers<\/h3>\n\n\n\n<p>The comparison of features is in the table below.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th>Feature<\/th><th>SmartThings Find App<\/th><th>Third-party trackers<\/th><\/tr><\/thead><tbody><tr><td><strong>Tracking location in real-time<\/strong><\/td><td><strong>+<\/strong><\/td><td><strong>+<\/strong><\/td><\/tr><tr><td><strong>Ping the phone<\/strong><\/td><td><strong>+<\/strong><\/td><td><strong>+<\/strong><\/td><\/tr><tr><td><strong>Lock the phone<\/strong><\/td><td><strong>+<\/strong><\/td><td><strong>+<\/strong><\/td><\/tr><tr><td><strong>Geofencing<\/strong><\/td><td>&#8211;<\/td><td><strong>+<\/strong><\/td><\/tr><tr><td><strong>Track someone&#8217;s location<\/strong><\/td><td>&#8211;<\/td><td><strong>+<\/strong><\/td><\/tr><tr><td><strong>Hidden tracking<\/strong><\/td><td>&#8211;<\/td><td><strong>+<\/strong><\/td><\/tr><tr><td><strong>Track someone&#8217;s phone activity<\/strong><\/td><td>&#8211;<\/td><td><strong>+<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Alternatives-for-Samsung-Find-My-Mobile\">Alternatives for Samsung Find My Mobile<\/h2>\n\n\n\n<p>Looking for ways to track a Samsung phone with better capabilities. <strong>Here&#8217;s a brief overview of our top recommended Samsung Find My Mobile options:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Track-Samsung-by-phone-number-with-Scannero\">Track Samsung by phone number with Scannero<\/h3>\n\n\n\n<p>If you have only the person&#8217;s phone number, Scannero can help you track the person&#8217;s Samsung phone. All you need to do is send the individual a personalized message from Scannero. The text message is anonymous, but it will have a tracking link. Once they click on it, Scannero will send you their live location in a cinch. It&#8217;s fast and easy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1548\" height=\"1000\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/process-of-how-to-see-location-by-number-by-sending-sms-through-scannero-io-service-en-1548x1000.jpg\" alt=\"Entering a phone number, sending a voice message and displaying information on the map\" class=\"wp-image-20706\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/process-of-how-to-see-location-by-number-by-sending-sms-through-scannero-io-service-en-1548x1000.jpg 1548w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/process-of-how-to-see-location-by-number-by-sending-sms-through-scannero-io-service-en-300x194.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/process-of-how-to-see-location-by-number-by-sending-sms-through-scannero-io-service-en-768x496.jpg 768w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/process-of-how-to-see-location-by-number-by-sending-sms-through-scannero-io-service-en-1536x992.jpg 1536w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/10\/process-of-how-to-see-location-by-number-by-sending-sms-through-scannero-io-service-en.jpg 1920w\" sizes=\"(max-width: 1548px) 100vw, 1548px\" \/><\/figure>\n\n\n\n<p>Scannero has lots of useful features. First, you will view the tracked location on Google Maps, making tracking the phone easy. Second, you can send a voice or text message, which can be helpful when trying to recover a lost Samsung phone. Lastly, you can do a reverse phone number lookup with Scannero. This feature is valuable when you want to know the identity of someone who owns a Samsung Galaxy phone.<\/p>\n\n\n    <p style=\"text-align: center\">\n        <a href=\"https:\/\/heylocate.mobi\/product\/scannero-io-trial\/\" target=\"_blank\" class=\"article-btn\"  rel=\"noreferrer noopener nofollow\">\n            <span class=\"article-btn__text\">Try Scannero.io<\/span>\n            <svg class=\"article-btn__icon\" fill=\"#fff\" version=\"1.1\" id=\"Icons\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                 xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" xml:space=\"preserve\">\n                <path d=\"M16,2C8.3,2,2,8.3,2,16s6.3,14,14,14s14-6.3,14-14S23.7,2,16,2z M19.7,16.7l-5,5C14.5,21.9,14.3,22,14,22s-0.5-0.1-0.7-0.3\n                c-0.4-0.4-0.4-1,0-1.4l4.3-4.3l-4.3-4.3c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l5,5C20.1,15.7,20.1,16.3,19.7,16.7z\"\/>\n            <\/svg>\n        <\/a>\n    <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Control-Someones-Samsung-with-mSpy\">Control Someone&#8217;s Samsung with mSpy<\/h3>\n\n\n\n<p>Do you need to access a Samsung phone remotely? Maybe it&#8217;s your spouse, teenager, or employee. With mSpy, you can control all the features on a Samsung phone. You&#8217;ll first download the app on the target phone and then access its features from the online dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1548\" height=\"1000\" src=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/comprehensive-monitoring-dashboard-with-various-tracking-features-of-the-mspy-service-location-sms-calls-en-1548x1000.jpg\" alt=\"A composite image displaying a monitoring software's dashboard with various tracking features. The top left shows a geo-fencing feature with a list of allowed and restricted locations. The top right highlights SMS tracking, showing text messages. The bottom section of the image is split between a phone call log with various contacts and durations on the left, and a detailed call information card. Additionally, a 3D hand holding a smartphone showcases the software's mobile dashboard with menu options for messages, calls, and other tracking features.\" class=\"wp-image-23021\" srcset=\"https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/comprehensive-monitoring-dashboard-with-various-tracking-features-of-the-mspy-service-location-sms-calls-en-1548x1000.jpg 1548w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/comprehensive-monitoring-dashboard-with-various-tracking-features-of-the-mspy-service-location-sms-calls-en-300x194.jpg 300w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/comprehensive-monitoring-dashboard-with-various-tracking-features-of-the-mspy-service-location-sms-calls-en-768x496.jpg 768w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/comprehensive-monitoring-dashboard-with-various-tracking-features-of-the-mspy-service-location-sms-calls-en-1536x992.jpg 1536w, https:\/\/heylocate.mobi\/wp-content\/uploads\/2023\/11\/comprehensive-monitoring-dashboard-with-various-tracking-features-of-the-mspy-service-location-sms-calls-en.jpg 1920w\" sizes=\"(max-width: 1548px) 100vw, 1548px\" \/><\/figure>\n\n\n\n<p>mSpy allows you to lock the phone, erase data, and even block certain features on a Samsung phone. Thus, it&#8217;s an incredible app to control a Samsung phone remotely.<\/p>\n\n\n    <p style=\"text-align: center\">\n        <a href=\"https:\/\/heylocate.mobi\/product\/mspy-home\/\" target=\"_blank\" class=\"article-btn\"  rel=\"noreferrer noopener nofollow\">\n            <span class=\"article-btn__text\">Try mSpy<\/span>\n            <svg class=\"article-btn__icon\" fill=\"#fff\" version=\"1.1\" id=\"Icons\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                 xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 32 32\" xml:space=\"preserve\">\n                <path d=\"M16,2C8.3,2,2,8.3,2,16s6.3,14,14,14s14-6.3,14-14S23.7,2,16,2z M19.7,16.7l-5,5C14.5,21.9,14.3,22,14,22s-0.5-0.1-0.7-0.3\n                c-0.4-0.4-0.4-1,0-1.4l4.3-4.3l-4.3-4.3c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l5,5C20.1,15.7,20.1,16.3,19.7,16.7z\"\/>\n            <\/svg>\n        <\/a>\n    <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Conclusion\">Conclusion<\/h2>\n\n\n\n<p><a href=\"https:\/\/smartthingsfind.samsung.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">SmartThings Find<\/a> is a valuable service for Samsung Galaxy phones, especially when tracking down your lost phone. You can make it ring, see its location on a map, and lock various features to protect your data. Still, you cannot track someone else&#8217;s Samsung using SmartThings Find. You will need better tools for how to track a Samsung phone.<\/p>\n\n\n\n<p class=\"has-colour-d-background-color has-background\">A good alternative and popular option to track a Samsung phone is <strong><a href=\"https:\/\/heylocate.mobi\/es\/product\/mspy-home\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">mSpy<\/a><\/strong> or even <a href=\"https:\/\/heylocate.mobi\/product\/scannero-io-trial\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>Scannero<\/strong><\/a>.<\/p>\n\n\n\n<div id=\"section-faq-block_c21a006c59c8ddfd720353d833f37790\" class=\"section faq\">\n    <div class=\"container\">\n        <div class=\"main-title\">\n                <h2 class=\"title-section\"  id=\"section_frequently-asked-questions-faqs\" data-aos=\"fade-up\" data-aos-delay=\"100\">Frequently Asked Questions (FAQs)<\/h2>\n                    <\/div>\n    <\/div>\n    <div class=\"container\">\n\t\t        <div class=\"faq__container\" itemscope  itemtype=\"https:\/\/schema.org\/FAQPage\">\n\t\t\t                <div class=\"faq__box\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"faq-head\" itemprop=\"name\">\n\t\t\t\t\t\tHow does Find my mobile device work?<i class=\"icon-down\"><\/i>\n                    <\/div>\n                    <div class=\"faq-content\" itemprop=\"acceptedAnswer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t<span itemprop=\"text\"><p>Samsung Find My Mobile collects location information from Google and wireless networks to identify a phone&#8217;s location.<\/p>\n<\/span>\n                    <\/div>\n                <\/div>\n\t\t\t                <div class=\"faq__box\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"faq-head\" itemprop=\"name\">\n\t\t\t\t\t\tDoes Samsung Find my mobile work when location is off?<i class=\"icon-down\"><\/i>\n                    <\/div>\n                    <div class=\"faq-content\" itemprop=\"acceptedAnswer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t<span itemprop=\"text\"><p>Samsung Find My Mobile relies on wireless networks rather than location services. It can find a Samsung device even when the location is off.<\/p>\n<\/span>\n                    <\/div>\n                <\/div>\n\t\t\t                <div class=\"faq__box\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"faq-head\" itemprop=\"name\">\n\t\t\t\t\t\tDoes Find My Mobile work without internet?<i class=\"icon-down\"><\/i>\n                    <\/div>\n                    <div class=\"faq-content\" itemprop=\"acceptedAnswer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t<span itemprop=\"text\"><p>When the phone is offline, Find My Mobile will only display the last location if the device enabled offline finding.<\/p>\n<\/span>\n                    <\/div>\n                <\/div>\n\t\t\t                <div class=\"faq__box\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"faq-head\" itemprop=\"name\">\n\t\t\t\t\t\tIs Find My Mobile automatically enabled?<i class=\"icon-down\"><\/i>\n                    <\/div>\n                    <div class=\"faq-content\" itemprop=\"acceptedAnswer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t<span itemprop=\"text\"><p>This service is automatically enabled on Samsung phones of users with a Samsung account.<\/p>\n<\/span>\n                    <\/div>\n                <\/div>\n\t\t\t        <\/div>\n\t\t    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Find My Mobile is a tracking solution for mobile devices by Samsung. If you&#8217;ve ever had the experience of losing or misplacing your smartphone, you know how distressing that can be. Thankfully, if you have a Samsung device, you can&#8230;<\/p>\n","protected":false},"author":3,"featured_media":22563,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[22],"tags":[35],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How does Find My Mobile Work on Samsung: SmartThings Find App Review<\/title>\n<meta name=\"description\" content=\"Learn all the features of SmartThings Find App. Discover how Find My Mobile works on Samsung and how to track a Samsung phone without them knowing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heylocate.mobi\/how-does-find-my-mobile-work-on-samsung\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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