How to Set Up Rogers Parental Controls: Cell Phones, Wi-Fi, and TV

Rogers Communications is first in line in helping parents provide their children with a safe mobile and online environment. Using its Mobile, Wi-Fi, and TV parental controls, Rogers helps reduce the potential online risks children in Canada face.

Why is it important? According to the Canadian Center for Child Protection, online sexual exploitation and abuse is on the rise, as online child sexual abuse accounts for 77% of police incident reports. In Cybertip Canada Report, online sexual luring for kids in Canada was up by 815% by the end of 2022. As HeyLocate’s Investigation revealed, financial sextortion of youth online is the most rapidly growing crime now.

In this guide, we’ll discuss Rogers parental controls and how to set them up on mobile device, broadband, and TV.

Protect Your Kids with Rogers Family Plan

Rogers has parent-friendly plans tailored for parents with kids and teens. Their features and monthly payments are offered in three options. They include the Unlimited Talk and Text, 5G Infinite Lite, and 5G Mobile Rogers Family Plan.

All plans offer spam call detection to prevent scammers from calling kids. You must provide a child’s passport, driver’s license, or birth certificate to prove your child’s age.

Monitor Your Child Rogers Phone with uMobix

Rogers doesn’t offer many restrictions on its mobile network. You will need a parental control app to see your child’s call logs, text messages, or block callers.

After extensive research, we concluded that the uMobix app is a credible family tracking option for monitoring calls, text messages, apps, social media activity, and media on your child’s device.

How to Use uMobix?

To use uMobix on an Android device, you need to install it by physically accessing the phone or tablet. However, if you want to monitor an iPhone, you can use your child’s iCloud credentials to access data on your child’s device.

Features of uMobix on Android Devices

uMobix offers more tracking features on Android devices than on iOS.

• view the contact list;
• track calls & read text messages;
• see the phone’s GPS location;
• view browser activity;
• monitor messengers and social media apps;
• block apps, Wi-Fi, and contacts.

uMobix is quite comprehensive on Android since it also gets into the photo gallery, tracks keywords, and sends alerts when certain words are used.

Features of uMobix on iOS Devices

You can expect these features when monitoring iPads and iPhones on the uMobix app.

• social media apps;
• track calls;
• read iMessages;
• view the contact list;
• monitor browser activity.

While uMobix does not offer comprehensive features on iOS devices, it’s still better than Rogers parental controls for mobile networks.

Try uMobix

Rogers Internet Parental Controls with Ignite HomeConnect

Rogers Ignite Internet uses the Ignite HomeConnect app for parental controls. This service is available when using the Ignite Wi-Fi Gateway modem.

Ignite HomeConnect allows you to secure, personalize, and control your home internet. Some features with Ignite HomeConnect include controlling smart devices, assigning devices to user profiles, turning on advanced security, and enabling parental controls.

How to Set Up Parental Controls with Ignite HomeConnect

1. Open the Ignite HomeConnect App. Log in with your MyRogers username and password.
2. Select People from the Overview Page. Scroll to find your child’s user profile and select it.
3. Click Settings by tapping on the gear icon in the top-right corner.
4. Choose Parental Controls from the Activity Settings. Tap Turn On.
   
5. Once the setting updates, tap Close.

Your child’s user profile will have parental controls on all the devices they use to access the internet using the Ignite or Fiber +. After you set up parental controls on Ignite HomeConnect, the next settings will be turned on automatically:

• Google: SafeSearch on
• Bing: SafeSearch Strict
• YouTube: Restricted Mode on

On the Ignite HomeConnect App you can also turn on the time limit for your child.

• choose Active Time Limits from the Activity Settings;
• slide the time for weekdays and weekend to the hours you want your child to access the internet.
  

Parental Controls on Rogers TV

Ignite parental controls on Rogers TV block sensitive content and mature programming unsuitable for some viewers. Rogers recommends setting a Parental Control Personal Identification Number and a Purchase PIN.

To set up parental controls on Rogers TV:

1. Use the voice command “Parental Controls” to open the parental controls menu on the Ignite TV.
2. You can also press the Rogers button on the Ignite TV remote and select the gear icon to access the settings. Choose Parental Controls.
3. You will be asked to set up a parental control PIN.
4. Enter any 4-digit PIN and press OK.
5. Re-enter the PIN to confirm it.

Once you have accessed the parental controls’ menu, you can set up various controls, such as the parental control level and safe browsing.

Rogers offers additional tools to support parental controls on Ignite TV. They include:

• Parental Guide gives you the program descriptions and the program’s rating when it’s available.
• Common Sense Score tool displays the age rating of a TV show or movie to the right of the program.
• Parental Control Levels. You can choose the safety level according to your child’s age. Rogers offers different Parental Control Levels on the Ignite TV:
  • Medium Safety;
  • Little Kids (2-6 years);
  • Kids (7-12 years);
  • Teens (13 – 17 years).
• Safe Browse feature offers additional protection against sensitive content using three options. These are low, medium, and high to block or remove such content from appearing in menus or searches.
• Content Locks tool allows locking specific content that will require the Parental Control PIN to access. You can apply different types of locks such as Channel Lock, Movie or TV Rating, On Demand Lock, Application Lock, and Title Lock.
• Safe Search feature on Infinite TV prevents displaying programs, movies, titles, and menus that could be sensitive to some viewers.

Rogers Parental Controls User Reviews

Rogers has an active community with users discussing their experiences on the network. Regarding Rogers parental controls, some users appreciate the current features.

However, they still feel some more functions would be desirable, such as ensuring the accuracy of time limits and viewing web traffic data.

Some users feel the parental controls are not intuitive, since configuring screen time is not straightforward.

Can a Kid Bypass Rogers Parental Controls?

A kid can bypass Rogers parental controls if they know the parental control PIN. Otherwise, it’s difficult to bypass them, since the app prevents the device from accessing the internet when screen time is turned on.

Rogers Parental Controls vs Family Tracker

To understand the comprehensiveness of the parental controls by Rogers, let’s compare it with known family tracker like uMobix.

Conclusion

Rogers parental controls offer adequate features for safeguarding children on the Rogers network. Parents can take advantage of the Rogers Family Plan to prevent scam calls and the Ignite HomeConnect app to protect kids from accessing inappropriate content.

Moreover, Rogers extends parental controls to the Ignite TV, allowing you to set up the appropriate parental control level for your kids.

Still, you can always choose an additional phone tracker for more comprehensive parental control.